Wimpy i’langa Mall has just released a statement, in which it states that no evidence of food tampering was found, following an in depth investigation Lowvelder reports.
Wimpy i’langa Mall confirmed the following:
A customer complaint did occur in the restaurant on September 7. The issue later appeared on social media, and this was followed by accusations of food tampering, although these accusations did not come from the complainant himself.
The original Facebook post has subsequently been deleted.
The Wimpy area Franchise Manager visited the restaurant within hours of the event occurring and has
compiled a report on the issues experienced by the customer.
A full investigation into the allegation of food tampering was immediately launched by Wimpy i’langa Mall, including analysis of CCTV footage and extensive staff interviews. Wimpy i’langa Mall has not found any evidence to suggest that food tampering took place.
“We are committed to customer welfare and maintaining the highest possible food quality standards
with every meal,” said Sarel Celliers, Wimpy i’langa Mall Franchisee.
“We take allegations of misconduct extremely seriously, and we investigate immediately. The customer clearly had a negative experience, and we will be taking action to improve in the areas of concern he identified. When it
comes to food tampering, however, we cannot find any evidence to substantiate the ideas circulated
on social media. I am confident that our restaurant operates at the highest ethical standards and will
keep doing so in the future.”
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